Refund Policy

We grant store credits and exchanges on a case-by-case basis.  We will not consider any credit or exchange after 30 days of you receiving your order.

The return policy requires you to mail back any product at your expense, and provide a tracking number.

We must receive a tracking number and the package you send us before granting any credit or exchange.

While our goal is your ultimate satisfaction, all credits and exchanges are granted on a case-by-case basis.

Disclaimer: Kratom: Our products are not for use by or sale to persons under the age of 18 and 21 where applicable. Kratom is banned in the following areas: ALABAMA, ARKANSAS, INDIANA, RHODE ISLAND, VERMONT, CONCORDIA PARISH LA, and WISCONSIN. SARASOTA COUNTY, UNION COUNTY, MALHEUR COUNTY, DENVER CO, SAN DIEGO CA, CITY OF OCEANSIDE CA, JERSEYVILLE IL, ALTON IL, EDWARDSVILLE IL, FRANKLIN LA, RAPIDES LA, AND SEVERAL COUNTIES IN MISSISSIPPI. We do not ship internationally. ID verification is required for the following states: Florida, Tennessee, Virginia, West Virginia. Kratom is NOT used to treat, cure, or mitigate any disease, illness, ailment, and/or condition. Please consult your doctor before consuming any new products.  

WAAVE Compliance